Unlock Your Path to Transformation

Whether through live whiteboard sessions or virtual meetings, join Jay Topper as he discusses your current state, addresses key challenges, and explore hypotheses for sequencing outcome-based changes. 

What to expect: We’ll think of your CX flow from pre-sales activities, marketing, the stores and all post-sales activities, and we can focus as broad or narrow as you desire. While fabric plays primarily in the stores and post-sales space, MarTech and marketing metrics/stacks, supply chain and customer services should/could be included for a complete picture. If fabric is a potential fit, we will certainly highlight that, but this engagement is platform- and vendor-agnostic.

Timeline: We’ll schedule a one-hour discovery call, follow up with a few deeper dives, and work together to understand your needs. Expect to devote 4-8 hours in total. 

Deliverable: The deliverable will be an executive-ready deck you can use to pitch to your executive sponsor. 

Cost: $0